Vol. IX — The Portfolio
    The PortfolioSelected Work

    AI automation, agents & intelligence.

    Real AI systems I've put into production — workflow automation, AI agents, and decision intelligence, each with measurable outcomes.

    N8N Enterprise Workflow Automation

    I designed complex business process automation using N8N with 50+ integrated APIs, reducing manual work by 80% and processing 10K+ workflows daily.

    N8N
    Workflow
    API Integration
    Automation
    Process

    Multi-Platform Integration with Zapier

    I created a comprehensive Zapier integration hub connecting 25+ business applications with intelligent routing and data transformation capabilities.

    Zapier
    Integration
    Multi-platform
    Data Sync
    Automation

    Active Pieces Process Intelligence Platform

    Developed intelligent process automation using Active Pieces with AI-driven decision making, handling complex multi-step workflows with 95% success rate.

    Active Pieces
    Process Intelligence
    AI Decision
    Workflow
    Automation

    AI Lead Scoring & Routing

    Deployed an AI system that scores and routes every inbound lead the moment it arrives — lifting qualified-lead conversion 18% and cutting manual triage 60%.

    AI Lead Scoring
    Sales Automation
    CRM
    Lead Routing

    AI Support Triage & Insight Engine

    An AI layer over 2M+ support tickets that auto-categorizes every request, flags emerging issues, and routes by urgency — cutting manual sorting 90%.

    AI Support
    Ticket Triage
    Customer Intelligence
    Applied AI

    Conversational AI Service Agent

    An AI customer-service agent grounded in the company's own knowledge base — resolving 80% of inquiries automatically at a 90% satisfaction score.

    Conversational AI
    AI Agent
    Knowledge Retrieval
    Customer Service

    AI Revenue Forecasting

    An AI forecasting system giving leadership quarter-ahead revenue projections — with honest confidence ranges — across product lines, regions, and channels.

    AI Forecasting
    Revenue Planning
    Decision Intelligence
    Executive Reporting

    AI Customer Intelligence Dashboard

    A real-time customer-intelligence platform processing 10M+ events a day — segmenting customers, predicting value, and flagging churn risk for the whole team.

    Customer Intelligence
    AI Analytics
    Segmentation
    Churn Signals

    AI Churn Prevention System

    An AI system that flags customers about to leave — with the why and the when — so retention teams intervene early. Cut churn 15% at 300% ROI.

    Churn Prevention
    AI Risk Scoring
    Retention
    Decision Intelligence